Reporting - Connection

Created by Kelly Evans, Modified on Thu, 3 Apr at 10:22 AM by Kelly Evans

The Connection page in the Reporting menu displays call statistics aggregated by connection for the specified date range.

Key Terminology

Inbound - Displays call statistics for PSTN inbound (origination) calls.

Outbound - Displays call statistics for the customer's outbound (termination) calls.

Date Selector - By default, call statistics are provided for the current day. From the drop-down, Yesterday, Last 7 days and Last month can also be selected. Clicking on the date range, will display a date picker dialog box which allows the selection of a start date and then an end date to define a custom date range.

CONNECTION - The top level displays the name of the customer's relationship as defined in the service provider (subscriber) portal. The second level displays the name of the connections. Only connections with call statistics during the selected date range will be displayed. The third level display a breakout of calls by country.

TOTAL CALLS - The total number of call attempts during the selected date range.

COMPLETED CALLS - The number of completed calls during the selected date range.

MINUTES - The total number of minutes consumed for all the completed calls during the selected date range.

SPEND - The cost for the completed calls during the selected date range.

ASR - The answer seizure ratio during the selected date range.

ALOC - The average length of calls during the selected date range.

SDR - The short duration ratio of calls during the selected date range.

MOS - The mean opinion score of the calls during the selected date range. To provide MOS the calls must be using a Peeredge Orchestrator media server and RTCP packets must be generated by the customer or vendor.