Reporting - Latency

Created by Kelly Evans, Modified on Wed, 2 Apr at 5:10 PM by Kelly Evans

The Latency page of the Reporting menu displays the connection uptime and the average latency between the Peeredge Orchestrator and each trunk configured in the inbound connection.  Trunk monitoring (SIP Options messages) must be enabled on the Inbound connection to provide uptime and latency statistics.



Key Terminology


Inbound - Displays call statistics for PSTN inbound (origination) calls.


Outbound - Displays call statistics for the customer's outbound (termination) calls. 


Date Selector - By default, call statistics are provided for the current day.  From the drop-down, Yesterday, Last 7 days and Last month can also be selected.  Clicking on the date range, will display a date picker dialog box which allows the selection of a start date and then an end date to define a custom date range.



CONNECTION -  The top level displays the connection name. Only connections with call statistics during the selected date range will be displayed.  The second level displays the IP address or FQDN of the trunk.


UPTIME - The percentage of time the trunk was operational during the selected time range.


LATENCY AVG. - The average latency (the amount of time from sending a SIP Option message to the trunk to receiving the response to the SIP Option message) of SIP Option messages during the selected time range.  







Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article