Direct Inward Dialing (DID) is used interchangeably with “telephone number” in Peeredge Orchestrator documentation. DID is a service provided by a carrier (e.g. 46 Labs) that allows a phone call to ring to a direct line rather than having to pass through a phone tree or menu in order to be routed to its end location.
The term originates from a time when it was more common for offices to avoid individual phone numbers for employees and instead utilize extensions. The DID service also provides DNIS. VoIP carriers typically deliver DID calls to their customers in an E.164 format.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article